Resident Action Center

Put it in writing. Make it count.

A phone call to the management office leaves no trace. A letter does. Answer a few plain questions about what happened, and we will turn your answers into a clear, properly worded letter to your board or manager — free, and yours to edit before you send it.

For residents, not lawyers

No legal knowledge needed and nothing to install. You answer in your own words; we handle the wording, the dates, and the citations. You send the letter yourself, so nothing leaves your hands until you say so.

What do you need to do?

Choose the letter that fits.

Pick the one that sounds like your situation — you can always start over. Most people finish in about five minutes. We ask for your name and email because that is how the finished letter reaches you; a phone number is optional and we never text it.

Available now · Florida cooperatives

These four letters cite Chapter 719 of the Florida Statutes, the law for Florida cooperative associations. If you live in a condominium or an HOA, or outside Florida, the letters below will not fit your association yet — those editions are being written.

01Ask to see association recordsYou have a right to look at most of your association’s records — minutes, budgets, contracts, insurance. Tick the ones you want, say whether you would rather inspect them in person or receive copies, and we will write the request for you, with the statute cited so nobody has to argue about whether you are entitled to ask.Build my request →02Follow up when records never arrivedYou asked, and nothing came — or only part of it did. Tell us when you sent the first request and what is still missing. You get a calm, dated follow-up that restates what you asked for, points to the response deadline, and asks for one specific next step instead of another maybe.Write my follow-up →03Report something broken, in writingA leak, a smell, a noise, a hallway nobody has fixed. Describe what you can actually see and hear, when it started, and whether you have reported it before. You get a dated notice that creates a written record — which matters far more later than a phone call to the office nobody wrote down.Create my notice →04Raise a concern with the boardA decision that does not sit right, a meeting that was not noticed, a bill you cannot make sense of. Set out the facts in order and say what you want done. You get a measured, factual letter — the kind a board has to answer — rather than an email written while you were angry.Draft my letter →

What actually happens

You answer the questions

Plain questions in plain English: who is involved, what happened, when, and what you want done about it. Write the way you would tell a neighbor. Nothing is sent anywhere while you fill it in.

We email you a private link

Within a minute or two, a link arrives at the address you gave. Only you have it, and it works for 30 days. If it is not in your inbox, look in spam or promotions.

You read it, fix it, and send it

Open the link and the whole letter is there, ready to edit. Correct any date or name we got wrong, change any wording you would not say yourself, then copy or download it and send it however you like — email, hand delivery, or certified mail.

One thing to be clear about: we write the letter, you send it. LRI Press is a publisher, not your law firm, and using these tools does not make us your lawyer or create any confidential relationship. The letters are built from published law and general practice, and they are a good starting point — but a genuine dispute, a deadline you are unsure about, or anything that might end up in court is a question for an attorney in your own state.

Go deeper

The letter handles today. The handbook explains the rest.

A letter solves one problem. If you would rather understand how the whole thing works — what the board can and cannot do, what you are entitled to, and what happens next — that is what the books are for.

If you live there

Florida Co-Op Resident Handbook

Written for residents. What you actually own, what the board owes you, how to read a budget, and what to do when an answer never comes.

If you serve on the board

Florida Co-Op Board Handbook

The working reference directors use: meetings, records, budgets, elections, and enforcement, each tied back to the statute behind it.