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Maintenance notice
1. Tell us who is involved
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Name of your association
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Who should receive the letter?
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Their email or mailing address
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2. Document the condition
Where is the problem?
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When did you first notice it?
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How urgent does it seem?
Routine: it should be logged and addressed
Time-sensitive: it should be inspected soon
Urgent: I am also using emergency channels
What are you seeing, hearing, or experiencing?
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Have you reported it before?
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What should they know about access?
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What do you want them to do next?
Arrange an inspection
Provide a repair or mitigation plan
Explain who is responsible and what happens next
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